Look 4 Us Policies

The complete set of policies that govern the Look 4 Us platform. Use the table of contents on the right to jump to any section.

Last Updated: June 2026

1. Terms & Conditions

Effective Date: June 2026 · Last Updated: June 2026

Welcome to Look 4 Us. These Terms and Conditions ("Terms") govern your use of the Look 4 Us website ("Website"). By accessing or using our Website, creating an account, submitting a listing, or purchasing any advertising services, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must not use the Website.

1. About Look 4 Us

Look 4 Us is an online directory designed to promote businesses, professionals, creatives, artists, entertainers, photographers, craftspeople, local producers, and other service providers by allowing them to advertise their services to potential customers. Look 4 Us acts solely as an advertising and directory platform. We do not employ, recommend, endorse, supervise, or guarantee the quality of any advertiser or the services they provide.

2. Eligibility

To use Look 4 Us, you must:

  • Be at least 18 years of age or have permission from a parent or legal guardian.
  • Have the legal authority to enter into a binding agreement.
  • Provide accurate and truthful information.
  • Comply with all applicable laws and regulations.

3. User Accounts

You are responsible for maintaining the confidentiality of your account login details. You agree to:

  • Keep your password secure.
  • Notify Look 4 Us immediately of any unauthorised access to your account.
  • Accept responsibility for all activity carried out under your account.

Look 4 Us is not liable for any loss resulting from unauthorised use of your account.

4. Listings

Users may submit listings for legitimate businesses and services. Each listing must:

  • Be accurate.
  • Be truthful.
  • Contain current contact details.
  • Only advertise services that the advertiser is legally entitled to provide.
  • Comply with all Look 4 Us policies.

Listings must not:

  • Be misleading.
  • Contain false claims.
  • Promote illegal activities.
  • Promote adult services.
  • Contain offensive material.
  • Infringe intellectual property rights.

5. Content Submitted by Users

Users retain ownership of content they upload. By uploading content, users grant Look 4 Us a worldwide, non-exclusive, royalty-free licence to display, reproduce, publish, edit, resize, distribute, and use that content for the operation and promotion of the Website, as described in our Copyright & Image Usage Policy. Users warrant that they own or have permission to use all submitted content.

6. Prohibited Activities

Users must not:

  • Upload pornography or nudity.
  • Upload violent or offensive material.
  • Use abusive or threatening language.
  • Harass other users.
  • Publish misleading advertisements.
  • Upload malware or malicious code.
  • Attempt to hack or interfere with the Website.
  • Copy or scrape content without permission.
  • Create fake accounts.
  • Impersonate another individual or business.
  • Post spam or unsolicited advertisements.

7. Payments

Where paid advertising or premium listings are offered:

  • All fees must be paid in advance unless otherwise agreed.
  • Prices may change at any time.
  • Payment does not guarantee approval of a listing.
  • Listings remain subject to moderation.
  • Failure to pay may result in suspension or removal of advertising services.

8. Renewals

Where subscriptions are offered, advertisers are responsible for renewing their listings before expiry. Failure to renew may result in removal of the listing.

9. Removal of Listings

Look 4 Us reserves the absolute right to remove, edit, suspend, or refuse any listing or account where we reasonably believe it:

  • Breaches these Terms.
  • Violates any Look 4 Us policy.
  • Contains offensive or inappropriate material.
  • Is misleading or fraudulent.
  • Damages the reputation of Look 4 Us.
  • Is unlawful or potentially unlawful.
  • Is considered unsuitable for the platform.

Removal may occur without notice.

10. Intellectual Property

All branding, logos, graphics, website design, text, software, and content created by Look 4 Us remain the intellectual property of Look 4 Us unless otherwise stated. Users may not copy, reproduce, modify, distribute, or commercially exploit any part of the Website without prior written permission.

11. Third-Party Content

Look 4 Us may contain links to third-party websites. We are not responsible for:

  • Third-party content.
  • Products or services offered by third parties.
  • Privacy practices of third-party websites.
  • Availability of external websites.

Users access third-party websites at their own risk.

12. Disclaimer

Look 4 Us provides an advertising platform only. We do not guarantee:

  • The accuracy of listings.
  • The quality of services.
  • Availability of advertisers.
  • Customer satisfaction.
  • Business outcomes.

Users should carry out their own checks before engaging with any advertiser.

13. Limitation of Liability

To the fullest extent permitted by law, Look 4 Us shall not be liable for:

  • Loss of profits.
  • Loss of business.
  • Loss of contracts.
  • Loss of goodwill.
  • Indirect or consequential losses.
  • Damage resulting from reliance on advertisements or listings.
  • Disputes between advertisers and customers.

Nothing in these Terms excludes liability where it cannot legally be excluded.

14. Indemnity

You agree to indemnify and hold harmless Look 4 Us, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the Website.
  • Your uploaded content.
  • Your breach of these Terms.
  • Your infringement of another person's rights.

15. Suspension and Termination

Look 4 Us may suspend or permanently terminate your account without notice where we reasonably believe you have breached these Terms or any related policy. Termination does not affect any rights or obligations that arose before termination.

16. Changes to These Terms

Look 4 Us may amend these Terms at any time. Updated Terms will be published on the Website. Continued use of the Website after changes have been published constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Look 4 Us operates, unless otherwise required by applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact Look 4 Us using the contact information provided on our Website.

2. Privacy Policy

Effective Date: June 2026 · Last Updated: June 2026

Welcome to Look 4 Us. Look 4 Us ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, create an account, advertise your services, or otherwise use our platform. By using Look 4 Us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Look 4 Us is an online business directory designed to connect customers with creative professionals, including but not limited to:

  • Artists
  • Arts & Crafts Businesses
  • Entertainers
  • Photographers
  • Musicians
  • Event Professionals
  • Creative Service Providers
  • Local Businesses

2. Information We Collect

Depending on how you use our website, we may collect the following information.

Personal Information

  • Full name
  • Business name
  • Postal address
  • Email address
  • Telephone number
  • Mobile number
  • Profile photographs
  • Business logo
  • Website address
  • Social media links
  • Billing information (where applicable)

Account Information

  • Username
  • Password (stored securely in encrypted form)
  • Account preferences

Listing Information

  • Subscription details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Date and time of visits
  • Pages viewed
  • Referring website
  • Click activity
  • Cookies and similar technologies

Communications

  • Emails
  • Contact forms
  • Customer support requests
  • Complaint correspondence
  • Feedback
  • Survey responses

3. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Publish your business listing.
  • Display your profile to visitors.
  • Process payments.
  • Respond to enquiries.
  • Improve our website.
  • Personalise your experience.
  • Send account notifications.
  • Send service updates.
  • Prevent fraud.
  • Detect misuse of the website.
  • Comply with legal obligations.

Where you have given consent, we may also send newsletters, promotional offers, and marketing communications. You may opt out of marketing communications at any time.

4. Business Listings

Information you choose to include within your business listing is intended to be publicly visible. This may include:

  • Business name
  • Telephone number
  • Email address
  • Business address
  • Website
  • Social media links
  • Images
  • Business description
  • Services offered

You are responsible for ensuring that any information you publish is accurate and that you are happy for it to be publicly displayed.

5. Image Usage

Images uploaded to Look 4 Us remain your property. However, by uploading images you grant Look 4 Us permission to display and use them for promoting both your listing and the Look 4 Us platform, as described in our Copyright & Image Usage Policy. Look 4 Us will not sell your images to third parties.

6. Payment Information

Where paid services are offered, payment transactions may be processed by secure third-party payment providers. Look 4 Us does not store full debit or credit card details on its own servers. Please refer to the privacy policies of the relevant payment provider for information on how your payment information is handled.

7. Cookies

Look 4 Us uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve website performance.
  • Understand visitor behaviour.
  • Keep you signed in.
  • Improve security.
  • Measure advertising performance.

More information can be found in our Cookie Policy.

8. Sharing Your Information

We may share your information with trusted service providers where necessary to operate our website. Examples include:

  • Website hosting providers.
  • Payment processors.
  • Email service providers.
  • Technical support providers.
  • Security providers.
  • Analytics providers.

These providers are only given access to the information necessary to perform their services.

9. We Do Not Sell Your Personal Information

Look 4 Us respects your privacy. We do not sell:

  • Your personal information.
  • Your business information.
  • Your uploaded images.
  • Your customer data.
  • Your contact details.

Your information is never sold to marketing companies or unrelated third parties.

10. Legal Requirements

We may disclose information where required to do so by law, including:

  • Court orders.
  • Police investigations.
  • Fraud prevention.
  • Legal proceedings.
  • Regulatory authorities.

11. Data Security

Look 4 Us takes reasonable technical and organisational measures to protect your information. These include:

  • Secure servers.
  • Encrypted passwords.
  • SSL encryption where applicable.
  • Firewalls.
  • Access controls.
  • Regular software updates.

Although we take appropriate security measures, no online service can guarantee complete security.

12. Data Retention

We keep your information only for as long as necessary to:

  • Provide our services.
  • Meet legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

13. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Restrict certain processing activities.
  • Object to certain uses of your information.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.

Requests will be handled within the timeframes required by applicable law.

14. Children's Privacy

Look 4 Us is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will remove it as soon as reasonably practicable.

15. International Data Transfers

Where your information is transferred outside your country of residence, Look 4 Us will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

16. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing any personal information.

17. Changes to This Privacy Policy

Look 4 Us may amend this Privacy Policy from time to time. Updated versions will be published on the website with a revised effective date. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Look 4 Us using the contact details published on our website.

19. Compliance with Data Protection Laws

Look 4 Us is committed to complying with all applicable data protection and privacy legislation, including, where applicable:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Other applicable privacy laws in the jurisdictions where we operate.

3. Cookie Policy

Effective Date: June 2026 · Last Updated: June 2026

This Cookie Policy explains how Look 4 Us ("we", "our", "us") uses cookies and similar technologies when you visit our website. By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy, unless you choose to disable them through your browser or cookie preferences where available. This Cookie Policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They allow a website to recognise your device and remember information about your visit, such as:

  • Your login status
  • Your preferences
  • Language settings
  • Pages viewed
  • Items saved
  • Website performance

Cookies help websites function efficiently and provide a better user experience.

2. Why We Use Cookies

Look 4 Us uses cookies to:

  • Operate the website correctly.
  • Keep users securely logged in.
  • Remember your preferences.
  • Improve website functionality.
  • Monitor website performance.
  • Understand how visitors use our website.
  • Improve navigation.
  • Detect security threats.
  • Prevent fraudulent activity.
  • Measure advertising effectiveness.
  • Improve our services.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the website. Without these cookies, certain features may not function correctly. These cookies cannot normally be disabled.

  • User login
  • Security authentication
  • Session management
  • Form submissions
  • Payment processing (where applicable)

Functional Cookies

These cookies remember choices you make to improve your experience. They help personalise your experience.

  • Preferred language
  • Region
  • Saved preferences
  • Display settings

Performance Cookies

These cookies collect anonymous information about how visitors use our website. Information collected is generally aggregated and does not directly identify individual users.

  • Which pages are most popular.
  • How visitors move around the website.
  • Which features are used most often.
  • Areas where improvements are needed.

Analytics Cookies

We may use analytics services to understand website performance. Analytics help us improve the quality and usability of Look 4 Us.

  • Number of visitors
  • Time spent on pages
  • Traffic sources
  • Device types
  • Browser information
  • User interactions

Advertising Cookies

Advertising partners may also place cookies where permitted by law and with your consent where required.

  • Display relevant advertisements.
  • Measure advertising performance.
  • Limit repeated advertisements.
  • Understand campaign effectiveness.

4. Third-Party Cookies

Some cookies may be placed by trusted third-party services used by Look 4 Us. Examples may include:

  • Website analytics providers
  • Payment providers
  • Embedded video services
  • Social media platforms
  • Mapping services
  • Customer support software

These organisations have their own privacy and cookie policies, which we encourage you to review.

5. Social Media Features

Our website may include social media features such as sharing buttons or embedded content. These services may set their own cookies. Your interactions with those features are governed by the privacy policies of the respective social media platforms.

6. Managing Cookies

Most internet browsers allow you to control cookies through your browser settings. You can usually:

  • View stored cookies.
  • Delete cookies.
  • Block all cookies.
  • Block third-party cookies.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality of the website. Some features may no longer work correctly.

7. Cookie Consent

Where required by applicable law, Look 4 Us will request your consent before placing non-essential cookies on your device. You may update or withdraw your cookie preferences at any time using our cookie management tools, where available. Essential cookies will continue to operate as they are necessary for the functioning and security of the website.

8. Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. As there is currently no universally accepted standard for responding to these signals, Look 4 Us may not respond to all Do Not Track requests. We will continue to monitor developments in this area and update our practices where appropriate.

9. Data Collected Through Cookies

Depending on the cookies used, we may collect information including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Time and date of visits
  • Pages viewed
  • Links clicked
  • Session duration
  • Referral source
  • General geographic location (such as country or region)

This information is primarily used to improve the performance, security, and usability of the website.

10. Security

Cookies used by Look 4 Us are intended to enhance website functionality and security. We do not use cookies to access information stored on your device beyond what is necessary for the operation of our website and authorised services.

11. Updates to This Cookie Policy

Look 4 Us may update this Cookie Policy from time to time to reflect:

  • Changes in legislation.
  • New technologies.
  • Changes to website functionality.
  • Improvements to our services.

The latest version will always be published on our website with the updated effective date. Your continued use of the website after any updates constitutes acceptance of the revised Cookie Policy.

12. Contact Us

If you have any questions regarding this Cookie Policy or how cookies are used on Look 4 Us, please contact us using the contact details published on our website.

13. Compliance

Look 4 Us aims to comply with applicable privacy and electronic communications legislation, including, where applicable:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Other applicable privacy laws relating to cookies and online tracking technologies.

4. Acceptable Use Policy

Effective Date: June 2026 · Last Updated: June 2026

Welcome to Look 4 Us. This Acceptable Use Policy ("Policy") explains the standards of behaviour expected from everyone who accesses or uses the Look 4 Us website ("Website"). By accessing or using Look 4 Us, you agree to comply with this Policy, our Terms & Conditions, Privacy Policy, Community & Content Policy, and all other applicable policies.

1. Who This Policy Applies To

  • Visitors to the Website.
  • Registered users.
  • Advertisers.
  • Business owners.
  • Customers using the directory.
  • Anyone submitting content to Look 4 Us.

2. Lawful Use

You agree to use Look 4 Us only for lawful purposes. You must not use the Website in any way that:

  • Breaches any applicable law or regulation.
  • Is fraudulent or deceptive.
  • Promotes illegal activity.
  • Causes harm to another person or business.
  • Interferes with the operation of the Website.

3. Professional Conduct

All users are expected to behave professionally and respectfully. You must:

  • Treat others with courtesy and respect.
  • Conduct business honestly.
  • Provide truthful information.
  • Respect intellectual property rights.
  • Communicate in a professional manner.
  • Comply with all applicable laws.

4. Prohibited Conduct

You must not use Look 4 Us to:

  • Harass, threaten, intimidate, or abuse another person.
  • Bully or stalk another user.
  • Promote violence.
  • Encourage criminal activity.
  • Publish defamatory statements.
  • Spread false or misleading information.
  • Impersonate another person or business.
  • Misrepresent qualifications, licences, or experience.
  • Attempt to deceive customers.
  • Upload malicious software or viruses.
  • Attempt to gain unauthorised access to the Website or user accounts.
  • Interfere with the Website's security or functionality.

5. Prohibited Content

Adult Content

  • Pornography.
  • Nudity.
  • Partial nudity intended to be sexually suggestive.
  • Escort services.
  • Adult entertainment services.
  • Sexually explicit material.

Offensive Material

  • Hate speech.
  • Racist content.
  • Discriminatory remarks.
  • Violent or graphic images.
  • Extremist material.
  • Offensive gestures or symbols.
  • Threatening messages.

Offensive Language

Look 4 Us maintains a family-friendly environment.

  • Excessive profanity.
  • Obscene language.
  • Abusive comments.
  • Personal attacks.
  • Harassing messages.
  • Vulgar or offensive language.

Illegal Content

  • Illegal goods.
  • Illegal services.
  • Counterfeit products.
  • Stolen property.
  • Fraudulent schemes.
  • Pyramid schemes.
  • Money laundering activities.
  • Criminal organisations.

6. Business Listings

All listings must:

  • Accurately represent the advertiser.
  • Contain genuine contact details.
  • Describe services truthfully.
  • Use original content or content the advertiser has permission to use.
  • Be regularly updated where necessary.

Users must not create duplicate listings intended to manipulate search results.

7. Images and Media

Images uploaded to Look 4 Us must:

  • Be relevant to the advertised service.
  • Be professional in appearance.
  • Be owned by the advertiser or used with permission.
  • Comply with our Copyright & Image Usage Policy.
  • Comply with our Community & Content Policy.

Images must not contain: Nudity, pornographic content, violence, offensive gestures, hate symbols, graphic injuries, illegal activity, or misleading or deceptive content. Look 4 Us reserves the right to remove any image considered unsuitable, offensive, misleading, or inconsistent with the standards of the platform.

8. Intellectual Property

Users must respect copyright, trademarks, and other intellectual property rights. You must not upload content unless you own the rights or you have permission from the copyright owner. Users remain legally responsible for all content they upload.

9. Spam and Unauthorised Advertising

Users must not:

  • Send unsolicited messages.
  • Create fake enquiries.
  • Post repetitive advertisements.
  • Flood the Website with duplicate content.
  • Use automated posting software without written permission.
  • Manipulate search rankings.
  • Harvest user information.

Spam accounts may be removed without warning.

10. Security

Users must not attempt to:

  • Hack the Website.
  • Circumvent security measures.
  • Access restricted areas.
  • Test vulnerabilities without permission.
  • Introduce malware.
  • Launch denial-of-service attacks.
  • Interfere with other users' accounts.

11. User Accounts

Users are responsible for:

  • Keeping passwords secure.
  • Maintaining accurate account information.
  • Preventing unauthorised access.
  • Immediately notifying Look 4 Us of suspected account misuse.

Accounts may not be shared between unrelated individuals without our written permission.

12. Reporting Violations

Users are encouraged to report content or behaviour that breaches this Policy. Reports may include:

  • Offensive content.
  • Copyright infringement.
  • Fake businesses.
  • Fraud.
  • Spam.
  • Abuse.
  • Harassment.
  • Illegal activity.

13. Enforcement

Where we believe a breach of this Policy has occurred, Look 4 Us may take one or more of the following actions:

  • Remove content.
  • Edit listings.
  • Issue warnings.
  • Suspend listings.
  • Suspend user accounts.
  • Permanently remove user accounts.
  • Restrict access to parts of the Website.
  • Report illegal activity to the appropriate authorities.

Action may be taken without prior notice where necessary to protect users or the integrity of the Website.

14. Consequences of Breaches

  • Temporary suspension.
  • Permanent removal from Look 4 Us.
  • Cancellation of advertising.
  • Removal of listings.
  • Loss of paid features without refund where permitted by law.
  • Legal action where appropriate.

15. Changes to This Policy

Look 4 Us reserves the right to amend this Acceptable Use Policy at any time. The latest version will always be published on the Website. Continued use of the Website after changes are published constitutes acceptance of the revised Policy.

16. Contact Us

Questions regarding this Acceptable Use Policy should be directed to Look 4 Us using the contact information published on our Website.

5. Community & Content Policy

Effective Date: June 2026 · Last Updated: June 2026

Look 4 Us is a professional online directory created to help customers find talented artists, craftspeople, entertainers, photographers, musicians, event professionals, local producers, and other businesses and service providers. Our goal is to maintain a welcoming, safe, respectful, and family-friendly environment for everyone.

1. Our Community Standards

All users are expected to:

  • Treat others with courtesy and respect.
  • Be honest and transparent in their dealings.
  • Promote legitimate businesses and services.
  • Respect the rights, opinions, and privacy of others.
  • Use professional and appropriate language.
  • Help maintain a safe environment for all users.

2. Acceptable Content

Look 4 Us welcomes content that promotes genuine businesses, services, and creative work. Examples include:

  • Business logos
  • Professional profile photographs
  • Images of artwork
  • Arts and crafts
  • Photography portfolios
  • Performance photographs
  • Event photographs
  • Product photographs
  • Service descriptions
  • Business biographies
  • Contact information
  • Social media links
  • Website links
  • Customer testimonials (where genuine)
  • Business awards and qualifications

3. Prohibited Content

Adult Content

  • Nude images.
  • Partial nudity intended to be sexually suggestive.
  • Pornographic material.
  • Adult entertainment.
  • Escort services.
  • Sexual services.
  • Sexually explicit photographs.
  • Sexually suggestive advertising.

Offensive Images

  • Graphic violence.
  • Blood or gore.
  • Offensive gestures.
  • Hate symbols.
  • Racist imagery.
  • Illegal drug use.
  • Weapons displayed in a threatening manner.
  • Criminal activity.
  • Animal cruelty.
  • Graphic injuries.

Offensive Language

  • Swearing or excessive profanity.
  • Obscene language.
  • Abusive remarks.
  • Hate speech.
  • Racist comments.
  • Sexist comments.
  • Homophobic or discriminatory language.
  • Threats.
  • Harassment.
  • Bullying.
  • Defamation of individuals or businesses.

Misleading Information

  • Make false claims.
  • Exaggerate qualifications.
  • Misrepresent products or services.
  • Pretend to represent another business.
  • Use fake identities.
  • Publish fake reviews.
  • Publish misleading pricing.

Illegal Content

  • Illegal goods.
  • Illegal services.
  • Counterfeit products.
  • Stolen property.
  • Fraudulent schemes.
  • Pyramid schemes.
  • Criminal organisations.
  • Activities that encourage or facilitate unlawful conduct.

4. Image Standards

Images uploaded to Look 4 Us should:

  • Be clear and of reasonable quality.
  • Be relevant to the advertised service.
  • Be professional in appearance.
  • Respect copyright laws.
  • Accurately represent the advertiser's work.
  • Be suitable for viewing by all audiences.

5. Business Listings

Listings should contain:

  • Accurate business names.
  • Genuine contact information.
  • Current telephone numbers.
  • Valid email addresses.
  • Honest service descriptions.
  • Accurate pricing where stated.
  • Current opening hours where applicable.

6. User Behaviour

Users must:

  • Communicate respectfully.
  • Honour appointments where possible.
  • Respond professionally to enquiries.
  • Avoid harassment or intimidation.
  • Respect moderators and administrative decisions.
  • Conduct themselves honestly in all dealings through the platform.

7. Reviews and Feedback

Where reviews or ratings are available, users must ensure they are:

  • Genuine.
  • Based on real experiences.
  • Fair and factual.
  • Respectful.

The following are prohibited: fake reviews, paid reviews without disclosure, malicious reviews, reviews intended to damage a competitor unfairly, reviews containing offensive or defamatory language. Look 4 Us may remove reviews that breach this Policy.

8. Respect for Intellectual Property

Users may only upload content that they own or have permission to use. This includes:

  • Photographs.
  • Logos.
  • Artwork.
  • Videos.
  • Music.
  • Written descriptions.
  • Graphics.

9. Reporting Inappropriate Content

If you believe content on Look 4 Us breaches this Policy, you are encouraged to report it to us. Reports may include:

  • Offensive material.
  • Copyright infringement.
  • Fake businesses.
  • Fraudulent activity.
  • Harassment.
  • Spam.
  • Misleading advertisements.
  • Illegal content.

10. Moderation

Look 4 Us reserves the right to monitor, review, approve, edit, restrict, suspend, or remove any content submitted to the Website. Content may be moderated before publication or removed after publication if it is found to breach our policies. Approval of content at one time does not guarantee that it will remain published indefinitely.

11. Removal of Content and Accounts

Look 4 Us reserves the absolute right, at its sole discretion, to remove, edit, suspend, or permanently delete any content, listing, image, advertisement, review, comment, or user account where we believe it:

  • Breaches this Community & Content Policy.
  • Breaches any other Look 4 Us policy or Terms & Conditions.
  • Contains nudity or sexually explicit material.
  • Contains offensive or inappropriate language.
  • Includes misleading, deceptive, or fraudulent information.
  • Infringes copyright or other intellectual property rights.
  • Harms the reputation, security, or integrity of Look 4 Us.
  • Is unlawful or reasonably suspected to be unlawful.
  • Is otherwise unsuitable for publication on the platform.

12. Repeat Violations

  • Formal warnings.
  • Temporary suspension of listings.
  • Temporary suspension of their account.
  • Permanent removal from the Look 4 Us platform.
  • Refusal of future advertising or account registrations.

Where permitted by law, any fees paid for listings or advertising may be non-refundable if an account is removed due to a breach of this Policy.

13. Disclaimer

Look 4 Us provides an online directory for advertising purposes only. Publication of a listing or advertisement does not constitute an endorsement, recommendation, certification, or guarantee of the advertiser, their qualifications, or the quality of their products or services.

14. Changes to This Policy

Look 4 Us may amend this Community & Content Policy at any time. Updated versions will be published on the Website with a revised effective date. Continued use of the Website after changes are published constitutes acceptance of the updated Policy.

15. Contact Us

If you have any questions regarding this Community & Content Policy or wish to report content that may breach these standards, please contact Look 4 Us using the contact details published on our Website.

7. Advertising Policy

Effective Date: June 2026 · Last Updated: June 2026

This Advertising Policy sets out the standards and requirements for all advertisements, business listings, promotional content, and marketing materials published on the Look 4 Us website. Our goal is to provide visitors with a trustworthy, professional, and family-friendly directory where businesses and individuals can confidently advertise their services.

1. Purpose of the Platform

Look 4 Us is an online advertising directory that connects customers with businesses and individuals offering legitimate products and services. Our platform welcomes advertisers including, but not limited to:

  • Artists
  • Arts & Crafts Businesses
  • Photographers
  • Entertainers
  • Musicians
  • DJs
  • Event Suppliers
  • Wedding Services
  • Venues
  • Beauty Professionals
  • Local Businesses
  • Trades and Skilled Professionals
  • Community Groups
  • Service Providers

2. Eligibility to Advertise

To advertise on Look 4 Us you must:

  • Be at least 18 years of age.
  • Have the legal authority to advertise your business or services.
  • Provide accurate business information.
  • Hold any licences, qualifications, permits, or insurance required by law for your industry.
  • Comply with all applicable laws and regulations.

3. Advertising Standards

All advertisements must:

  • Be truthful.
  • Be accurate.
  • Be clear and easy to understand.
  • Accurately represent the products or services offered.
  • Be written in professional language.
  • Contain current contact details.
  • Comply with applicable advertising laws.

4. Accuracy of Listings

Advertisers are responsible for ensuring that all information published on Look 4 Us remains accurate. This includes:

  • Business name.
  • Contact details.
  • Website address.
  • Email address.
  • Telephone numbers.
  • Business address.
  • Opening hours.
  • Qualifications.
  • Services offered.
  • Prices where stated.
  • Images.

5. Images Used in Advertising

Images must belong to the advertiser or be used with permission, represent the advertiser's genuine work, be relevant, suitable for a family-friendly audience, and comply with the Copyright & Image Usage Policy. Images must not contain:

  • Nudity.
  • Pornographic material.
  • Sexually suggestive content.
  • Violence or graphic imagery.
  • Hate symbols.
  • Offensive language.
  • Illegal activities.
  • Misleading or heavily manipulated images that create a false impression of the products or services offered.

6. Prohibited Advertising

Look 4 Us does not permit advertisements for:

  • Illegal goods or services.
  • Adult entertainment.
  • Escort services.
  • Pornographic material.
  • Gambling services where prohibited by law.
  • Counterfeit goods.
  • Pyramid schemes.
  • Fraudulent investment opportunities.
  • Fake qualifications or certifications.
  • Illegal drugs or controlled substances.
  • Weapons where prohibited by law.
  • Hate organisations.
  • Discriminatory content.
  • Scam businesses.
  • Businesses promoting unlawful activities.

7. Pricing

Where prices are included within an advertisement, they should be accurate, current, clearly state any conditions or limitations, and not be misleading. Look 4 Us is not responsible for pricing errors made by advertisers.

8. Reviews and Testimonials

Advertisers may only publish reviews or testimonials that are genuine, relate to real customers, have not been altered in a misleading manner, and do not infringe copyright or privacy rights. Fake or misleading testimonials are prohibited.

9. Promotional Offers

Advertisers offering discounts or promotions should ensure that:

  • The offer is genuine.
  • The terms are clearly explained.
  • Expiry dates are accurate.
  • Any limitations are disclosed.

10. Approval of Advertisements

All advertisements remain subject to review by Look 4 Us. We reserve the right to:

  • Approve advertisements.
  • Decline advertisements.
  • Request amendments.
  • Edit minor formatting issues.
  • Delay publication pending review.
  • Remove advertisements after publication if they breach our policies.

11. Featured Listings

Where premium or featured advertising is available: placement is subject to availability, featured status does not constitute an endorsement, and Look 4 Us may change the appearance or placement of featured listings to improve the operation of the Website. Featured listings remain subject to all applicable policies.

12. Advertiser Responsibilities

  • Ensuring all information is accurate.
  • Responding to customer enquiries professionally.
  • Maintaining any required licences or insurance.
  • Complying with consumer protection laws.
  • Honouring advertised services where reasonably possible.
  • Keeping listings up to date.

13. Complaints About Advertisements

Members of the public may report advertisements that they believe are misleading, offensive, fraudulent, inaccurate, illegal, or in breach of this Policy. Look 4 Us will investigate complaints where appropriate and may contact the advertiser for further information.

14. Removal of Advertisements

Look 4 Us reserves the absolute right, at its sole discretion, to remove, suspend, edit, reject, or refuse any advertisement or listing that breaches this Advertising Policy or any other Look 4 Us policy, or is otherwise considered unsuitable for publication. Removal may occur with or without prior notice.

15. No Guarantee of Business

Advertising on Look 4 Us does not guarantee: customer enquiries, sales, business growth, search engine rankings, featured placement, or increased website traffic. Look 4 Us provides an advertising platform only and makes no guarantees regarding business performance.

16. Limitation of Liability

Look 4 Us is not responsible for transactions between advertisers and customers, customer dissatisfaction, loss of profits, business interruption, incorrect information supplied by advertisers, or disputes between users. Advertisers remain solely responsible for the services they provide.

17. Changes to This Policy

Look 4 Us may amend this Advertising Policy at any time. Continued use of the Website after changes are published constitutes acceptance of the revised Policy.

18. Contact Us

If you have any questions regarding this Advertising Policy, please contact Look 4 Us using the contact information published on our Website.

8. Refund & Cancellation Policy

Effective Date: June 2026 · Last Updated: June 2026

This Refund & Cancellation Policy explains the terms relating to payments, cancellations, renewals, refunds, and account closures for services purchased through Look 4 Us.

1. Paid Services

Look 4 Us may offer paid services including, but not limited to:

  • Standard business listings
  • Premium business listings
  • Featured listings
  • Homepage advertising
  • Banner advertising
  • Sponsored content
  • Promotional packages
  • Subscription plans
  • Other advertising services introduced from time to time

2. Payment

All fees must be paid in full before a paid service becomes active unless otherwise agreed in writing. Failure to complete payment may result in:

  • Delayed publication of your listing.
  • Suspension of advertising services.
  • Cancellation of your order.

3. Pricing

All prices displayed by Look 4 Us are shown in the applicable currency and, where required by law, will indicate whether taxes (such as VAT) are included or excluded. Look 4 Us reserves the right to change pricing at any time. Price changes will not affect services that have already been purchased unless they relate to a future renewal.

4. Subscription Renewals

  • Subscriptions may renew automatically unless cancelled before the renewal date.
  • Renewal terms will be clearly explained during the purchase process.
  • Renewal charges will apply using the payment method provided unless cancelled beforehand.

5. Cancelling Your Subscription

You may cancel a subscription at any time through your account (where available) or by contacting Look 4 Us. Unless otherwise stated:

  • Cancellation prevents future renewal charges.
  • Cancellation does not normally entitle you to a refund for the current billing period.
  • Your listing will remain active until the end of the paid period unless removed for another reason.

6. One-Off Advertising Purchases

  • The purchase applies only to the agreed advertising period.
  • The advertisement will expire automatically at the end of that period unless renewed.

7. Refund Policy

Look 4 Us aims to provide a fair and transparent refund process. Refunds may be considered where:

  • You have been charged incorrectly.
  • A duplicate payment has been made.
  • A technical error prevented the service from being provided.
  • We are required to provide a refund under applicable consumer protection laws.

8. Circumstances Where Refunds May Not Be Available

Unless required by law, refunds will generally not be provided where:

  • You change your mind after your advertisement has been published.
  • You decide not to use your purchased advertising.
  • You fail to receive the level of business you expected.
  • Your advertisement expires after the agreed advertising period.
  • Your listing is removed because you breached our Terms & Conditions or any Look 4 Us policy.
  • Your account is suspended or terminated due to misconduct or policy violations.

9. Failed Payments

If a payment cannot be processed:

  • Your advertisement may not be published.
  • Your subscription may lapse.
  • Your premium features may be suspended.
  • Your account may be restricted until payment is received.

10. Removal of Advertisements

If your advertisement is removed because it breaches our policies, the removal does not automatically entitle you to a refund. Look 4 Us may, at its sole discretion, determine whether any refund or account credit is appropriate.

11. Customer Cancellations

  • Your listing may be removed upon request.
  • Fees already paid are generally non-refundable unless required by law.

12. Account Closure

You may request the closure of your account at any time. Closing your account:

  • Does not automatically cancel outstanding payments.
  • Does not automatically generate a refund.
  • Does not affect amounts already due.
  • May result in the removal of your listings from the Website.

13. Service Interruptions

Occasionally, the Look 4 Us website may experience maintenance, technical issues, or interruptions beyond our control. Temporary interruptions do not automatically entitle users to refunds or compensation. Where a significant interruption materially affects a paid service, Look 4 Us may, at its discretion, offer an extension of the advertising period, an account credit, or another appropriate remedy.

14. Promotional Offers

  • Promotional purchases are non-transferable.
  • Promotional discounts cannot be exchanged for cash.
  • Expired promotions cannot be redeemed.

15. Chargebacks

If you initiate a chargeback through your payment provider without first contacting Look 4 Us to resolve the issue, we reserve the right to:

  • Suspend your account.
  • Remove active listings.
  • Recover any outstanding amounts owed.
  • Contest the chargeback where appropriate.

16. Changes to This Policy

Look 4 Us may update this Refund & Cancellation Policy from time to time. Continued use of our services after changes are published constitutes acceptance of the revised Policy.

17. Contact Us

If you have any questions regarding payments, cancellations, renewals, or refunds, please contact Look 4 Us using the contact information published on our Website.

18. Consumer Rights

Nothing in this Refund & Cancellation Policy limits or excludes any rights you may have under applicable consumer protection legislation. Where the law provides you with rights that cannot legally be excluded or limited, those rights will take precedence over this Policy.

9. Complaints & Dispute Resolution Policy

Effective Date: June 2026 · Last Updated: June 2026

This Complaints & Dispute Resolution Policy explains how complaints can be made, how they will be investigated, and how disputes involving the Look 4 Us platform may be resolved.

1. Our Commitment

  • Treat every complaint fairly.
  • Investigate concerns objectively.
  • Respond professionally and respectfully.
  • Resolve issues where reasonably possible.
  • Improve our services through customer feedback.

2. Types of Complaints

You may submit a complaint regarding matters including, but not limited to:

  • Incorrect business information.
  • Misleading advertisements.
  • Offensive or inappropriate content.
  • Copyright infringement.
  • Fake or fraudulent listings.
  • Harassment or abusive behaviour.
  • Spam or unsolicited messages.
  • Technical issues with the Website.
  • Payment concerns.
  • Account access issues.
  • Suspected breaches of our policies.
  • Concerns regarding moderation decisions.

3. Complaints We Cannot Resolve

As Look 4 Us is an advertising platform, we cannot usually resolve disputes relating to:

  • The quality of work provided by an advertiser.
  • Contracts between customers and advertisers.
  • Payment disputes between customers and advertisers.
  • Missed appointments.
  • Unsatisfactory products or services.
  • Pricing disagreements.
  • Warranty claims.
  • Consumer disputes unrelated to the operation of the Look 4 Us website.

4. How to Make a Complaint

Complaints should include as much relevant information as possible, including:

  • Your full name.
  • Your contact details.
  • The name of the advertiser or user involved (if applicable).
  • A clear description of the issue.
  • Dates and times where relevant.
  • Screenshots or supporting evidence where available.
  • Links to the relevant listing or content.

5. Acknowledgement of Complaints

Look 4 Us aims to acknowledge receipt of complaints within a reasonable time. Complex matters may require additional time to investigate.

6. Investigation Process

  • Review the relevant listing or content.
  • Examine account activity.
  • Contact the advertiser or user involved.
  • Request additional evidence.
  • Review website logs.
  • Consult applicable policies.
  • Obtain legal advice where appropriate.

7. Possible Outcomes

  • Take no further action.
  • Issue guidance or advice.
  • Request changes to a listing.
  • Remove images.
  • Remove advertisements.
  • Edit content.
  • Issue a formal warning.
  • Temporarily suspend an account.
  • Permanently remove an account.
  • Refer the matter to the relevant authorities where required by law.

8. Content Moderation Decisions

Look 4 Us reserves the right to make editorial and moderation decisions regarding content published on the Website. Moderation decisions are made to maintain the integrity, safety, and reputation of the platform.

9. Appeals

If you believe a moderation decision has been made in error, you may request that it be reviewed. Your appeal should include:

  • The original decision.
  • The reasons you believe the decision should be reconsidered.
  • Any additional evidence supporting your appeal.

Submission of an appeal does not guarantee that the original decision will be changed. After reviewing all relevant information, the decision of Look 4 Us will be final unless otherwise required by law.

10. Complaints About Advertisers

  • Misleading customers.
  • Operating fraudulently.
  • Advertising prohibited services.
  • Using offensive material.
  • Violating our Community & Content Policy.
  • Breaching copyright.
  • Providing false business information.

11. Complaints About Users

  • Harassment.
  • Offensive messages.
  • Spam.
  • Fake accounts.
  • Misuse of the Website.
  • Abusive behaviour.

12. False or Malicious Complaints

Users must not submit complaints that are:

  • Knowingly false.
  • Misleading.
  • Vexatious.
  • Intended to harass another user.
  • Submitted for anti-competitive purposes.

13. Confidentiality

Look 4 Us will make reasonable efforts to handle complaints confidentially. However, information may be shared where necessary to investigate the complaint, obtain legal advice, comply with legal obligations, or protect the rights, safety, or property of Look 4 Us or others.

14. Disputes Between Users

Look 4 Us is not a party to agreements between advertisers and customers. While we may review complaints regarding the use of our platform, we are not responsible for resolving commercial disputes between users.

15. Changes to This Policy

Look 4 Us may amend this Complaints & Dispute Resolution Policy from time to time. Continued use of the Website after changes are published constitutes acceptance of the revised Policy.

16. Contact Us

If you wish to make a complaint, submit an appeal, or ask questions regarding this Policy, please contact Look 4 Us using the contact details published on our Website.

10. Website Disclaimer

Effective Date: June 2026 · Last Updated: June 2026

This Website Disclaimer explains the limitations of responsibility and liability relating to the use of the Look 4 Us website ("Website"). By accessing or using the Website you acknowledge that you have read, understood, and accepted this Disclaimer.

1. Nature of the Website

Look 4 Us is an online advertising directory. Look 4 Us acts solely as an advertising platform and does not act as:

  • An employer
  • An employment agency
  • A recruitment agency
  • A booking agent
  • A talent agent
  • A contractor
  • A service provider
  • A guarantor of any advertiser's work

2. No Endorsement

The appearance of a business, advertiser, listing, review, image, or advertisement on Look 4 Us does not constitute:

  • An endorsement.
  • A recommendation.
  • An approval.
  • A certification.
  • A guarantee of quality.
  • A guarantee of suitability.
  • A guarantee of legality.

3. Accuracy of Information

While Look 4 Us encourages advertisers to keep their information accurate and up to date, we cannot guarantee that all information published on the Website is:

  • Accurate.
  • Complete.
  • Current.
  • Reliable.
  • Error-free.

4. No Professional Advice

Nothing on this Website constitutes:

  • Legal advice.
  • Financial advice.
  • Tax advice.
  • Medical advice.
  • Professional business advice.
  • Technical advice.

5. Transactions Between Users

Look 4 Us is not a party to any contract, booking, purchase, or other arrangement made through the Website. We are not responsible for:

  • Missed appointments.
  • Poor workmanship.
  • Delays.
  • Cancellations.
  • Pricing disputes.
  • Refund disputes.
  • Contract disputes.
  • Customer dissatisfaction.
  • Quality of goods or services.
  • Failure to perform services.

6. User Responsibility

Users are responsible for carrying out their own due diligence before engaging any advertiser. This may include checking:

  • Qualifications.
  • Licences.
  • Insurance.
  • References.
  • Reviews.
  • Pricing.
  • Availability.
  • Experience.

7. Advertiser Responsibility

  • The accuracy of their listings.
  • The services they provide.
  • Compliance with applicable laws.
  • Obtaining any required licences or permits.
  • Maintaining appropriate insurance.
  • Their dealings with customers.

8. Reviews and Testimonials

Reviews and testimonials published on Look 4 Us represent the opinions of individual users. They do not necessarily reflect the views of Look 4 Us.

9. Third-Party Websites

The Website may contain links to third-party websites. Look 4 Us has no control over the content, availability, security, or privacy practices of third-party websites and accepts no responsibility for them. Users access external websites entirely at their own risk.

10. Availability of the Website

Look 4 Us aims to keep the Website available at all times. The Website may occasionally be unavailable due to:

  • Maintenance.
  • Software updates.
  • Technical failures.
  • Internet outages.
  • Security incidents.
  • Circumstances beyond our reasonable control.

11. Security

Although Look 4 Us takes reasonable steps to protect the Website, we cannot guarantee that it will always be free from:

  • Viruses.
  • Malware.
  • Cyber attacks.
  • Unauthorised access.
  • Technical faults.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Look 4 Us shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising from or connected with:

  • Use of the Website.
  • Reliance on information published on the Website.
  • Transactions between users.
  • Errors or omissions in listings.
  • Temporary interruption of services.
  • Removal of listings or accounts.
  • Technical failures.
  • Loss of data.
  • Loss of profits.
  • Loss of business opportunities.
  • Loss of reputation.
  • Loss of goodwill.

13. Indemnity

By using the Website, you agree to indemnify and hold harmless Look 4 Us, its owners, employees, contractors, and affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your use of the Website.
  • Your breach of any Look 4 Us policy.
  • Your uploaded content.
  • Your dealings with other users.
  • Any legal claims resulting from your actions.

14. No Warranty

The Website and its contents are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Look 4 Us makes no warranties or representations, express or implied.

15. Force Majeure

Look 4 Us shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to:

  • Natural disasters.
  • Fire.
  • Flood.
  • Pandemic.
  • Industrial disputes.
  • Government action.
  • Power failures.
  • Internet outages.
  • Cyber attacks.

16. Changes to This Disclaimer

Look 4 Us reserves the right to amend this Website Disclaimer at any time. Continued use of the Website after changes have been published constitutes acceptance of the revised Disclaimer.

17. Governing Law

This Disclaimer shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Look 4 Us operates. Any disputes arising in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction, unless otherwise required by applicable law.

18. Contact Us

If you have any questions regarding this Website Disclaimer, please contact Look 4 Us using the contact information provided on our Website.

12. Accessibility Statement

Effective Date: June 2026 · Last Updated: June 2026

At Look 4 Us, we believe that everyone should be able to access and use our website regardless of age, ability, or technology. This Accessibility Statement outlines our commitment, the steps we are taking to improve accessibility, and how users can contact us if they experience accessibility issues.

1. Our Commitment

  • Providing an inclusive online experience.
  • Improving accessibility on an ongoing basis.
  • Removing unnecessary barriers to access.
  • Designing pages that are clear and easy to navigate.
  • Supporting users who rely on assistive technologies.
  • Encouraging feedback to help improve accessibility.

2. Accessibility Standards

Where reasonably practicable, Look 4 Us aims to design and maintain its website in accordance with recognised accessibility best practices, including the principles of the Web Content Accessibility Guidelines (WCAG).

3. Accessibility Features

  • Clear and consistent navigation.
  • Readable fonts and text sizes.
  • Logical page layouts.
  • Descriptive page headings.
  • Keyboard navigation where supported.
  • Alternative text for important images where appropriate.
  • Clearly labelled forms.
  • Accessible links and buttons.
  • Compatibility with commonly used screen readers.
  • Responsive design for desktop, tablet, and mobile devices.

4. Assistive Technologies

  • Screen readers.
  • Screen magnifiers.
  • Voice recognition software.
  • Keyboard-only navigation.
  • Mobile accessibility features.
  • Browser accessibility tools.

5. Browser Compatibility

Look 4 Us is designed to work with current versions of commonly used web browsers. For the best experience, we recommend keeping your browser and operating system up to date.

6. Ongoing Improvements

  • Improve navigation.
  • Enhance readability.
  • Improve colour contrast where appropriate.
  • Simplify forms.
  • Improve mobile usability.
  • Remove unnecessary barriers.
  • Address reported accessibility issues.

7. Third-Party Content

  • Embedded videos.
  • Maps.
  • Payment providers.
  • Social media content.
  • External websites.

8. User Feedback

If you experience difficulty accessing any part of the Look 4 Us website, we encourage you to contact us. Helpful information may include:

  • The page where the issue occurred.
  • A description of the problem.
  • The device and browser you were using.
  • Any assistive technology being used.

9. Alternative Formats

Where reasonably practicable, Look 4 Us will consider requests to provide information in alternative formats to improve accessibility.

10. Known Limitations

  • Older archived content.
  • User-uploaded images without descriptive text.
  • Third-party embedded content.
  • Certain downloadable documents.

11. Reporting Accessibility Issues

  • Investigate the issue.
  • Respond as soon as reasonably practicable.
  • Consider appropriate improvements.
  • Keep accessibility under regular review.

12. Changes to This Statement

Look 4 Us may update this Accessibility Statement from time to time to reflect improvements to the website, changes in technology, or developments in accessibility best practice.

13. Contact Us

If you have any questions, suggestions, or concerns regarding the accessibility of the Look 4 Us website, please contact us using the contact details published on our Website.

13. Security Policy

Effective Date: June 2026 · Last Updated: June 2026

This Security Policy explains the measures we take to protect our platform and outlines the responsibilities of all users in helping to maintain a safe and secure environment.

1. Our Commitment

  • Protecting user information.
  • Maintaining the security of our website.
  • Reducing the risk of unauthorised access.
  • Detecting fraudulent activity.
  • Responding promptly to security incidents.
  • Continuously improving our security measures.

2. Security Measures

  • Secure website hosting.
  • SSL/TLS encryption for data transmitted between your browser and our website.
  • Encrypted password storage.
  • Firewalls and network security controls.
  • Malware detection and prevention.
  • Routine software and security updates.
  • Secure administrator access controls.
  • Website monitoring and logging.
  • Backup and recovery procedures.
  • Protection against automated attacks where reasonably practicable.

3. User Account Security

  • Choose a strong and unique password.
  • Keep your login details confidential.
  • Not share your account with others unless expressly permitted.
  • Log out from shared or public devices.
  • Notify Look 4 Us immediately if you suspect unauthorised access to your account.

4. Password Requirements

  • Are at least 12 characters long.
  • Include a combination of uppercase and lowercase letters.
  • Include numbers.
  • Include special characters where supported.
  • Are not reused across multiple websites.
  • Do not contain easily guessed personal information.

5. Protecting Your Device

  • Keep operating systems updated.
  • Install security updates promptly.
  • Use reputable antivirus software.
  • Use secure internet connections.
  • Avoid logging into accounts on unsecured public Wi-Fi where possible.
  • Protect devices with passwords, PINs, or biometric authentication.

6. Prohibited Security Activities

  • Gain unauthorised access to the Website.
  • Access another user's account.
  • Circumvent security controls.
  • Scan or test the Website for vulnerabilities without permission.
  • Introduce malware, ransomware, viruses, or malicious code.
  • Launch denial-of-service or distributed denial-of-service attacks.
  • Interfere with the operation or availability of the Website.
  • Reverse engineer or exploit our systems.

7. Reporting Security Issues

If you believe you have discovered a security vulnerability or suspicious activity relating to Look 4 Us, we encourage you to notify us promptly. Please provide, where possible:

  • A description of the issue.
  • The page or feature affected.
  • The date and time it occurred.
  • Any relevant screenshots or technical information.

8. Security Monitoring

  • Login activity.
  • Website traffic.
  • System performance.
  • Suspicious behaviour.
  • Failed login attempts.
  • Technical errors.
  • Potential security threats.

9. Data Protection

  • Unauthorised access.
  • Accidental loss.
  • Misuse.
  • Alteration.
  • Disclosure.
  • Destruction.

10. Third-Party Service Providers

  • Website hosting.
  • Payment processing.
  • Email delivery.
  • Analytics.
  • Security monitoring.
  • Cloud storage.

11. Security Incidents

  • Investigating the incident.
  • Restricting access to affected systems.
  • Temporarily suspending accounts where necessary.
  • Restoring services from backups where appropriate.
  • Notifying affected users where required by applicable law.
  • Reporting the incident to relevant authorities where legally required.

12. Backups and Recovery

To support business continuity, Look 4 Us may perform regular backups of website data and systems. Backups are intended to assist with recovery in the event of technical failures or security incidents but are not a guarantee against all forms of data loss.

13. Limitation of Liability

While Look 4 Us takes reasonable steps to protect its systems and user information, no online service can guarantee absolute security. To the fullest extent permitted by law, Look 4 Us shall not be liable for losses arising from:

  • Cyber attacks.
  • Internet outages.
  • Unauthorised access beyond our reasonable control.
  • Malware originating from third parties.
  • User negligence in protecting account credentials.
  • Events beyond our reasonable control.

14. Changes to This Policy

Look 4 Us may update this Security Policy from time to time to reflect changes in technology, legal requirements, or security practices.

15. Contact Us

If you have questions regarding this Security Policy or wish to report a security concern, please contact Look 4 Us using the contact details published on our Website.

14. AI & Edited Images Policy

Effective Date: June 2026 · Last Updated: June 2026

This AI & Edited Images Policy explains how artificial intelligence (AI), image editing software, and other digital tools may be used when creating content for publication on the Look 4 Us website.

1. Purpose

  • Promote honest advertising.
  • Prevent misleading content.
  • Protect customers from deception.
  • Support artists and creators.
  • Encourage responsible use of AI technologies.
  • Maintain trust in the Look 4 Us platform.

2. What is AI-Generated Content?

  • AI-generated artwork.
  • AI-generated portraits.
  • AI-created product images.
  • AI-generated backgrounds.
  • AI-generated marketing images.
  • AI-generated text descriptions.
  • AI-enhanced photographs.
  • AI-generated promotional videos.

3. Permitted Use of AI

  • Improving image quality.
  • Removing minor background distractions.
  • Adjusting brightness, contrast, or colour.
  • Creating promotional graphics.
  • Designing business logos.
  • Producing marketing materials.
  • Creating illustrative images that are clearly presented as artwork or concepts.
  • Drafting business descriptions that are reviewed for accuracy before publication.

4. Edited Images

  • Cropping.
  • Resizing.
  • Colour correction.
  • Exposure adjustment.
  • Background clean-up.
  • Removal of dust or camera imperfections.
  • Minor sharpening.

Editing should not materially alter the appearance of the actual products, artwork, venue, performance, or service being advertised.

5. Prohibited Use of AI or Image Editing

Users must not use AI or editing tools to:

  • Misrepresent products.
  • Falsely enhance artwork.
  • Create fake customer photographs.
  • Fabricate event photographs.
  • Invent qualifications or awards.
  • Create fake testimonials.
  • Generate false before-and-after images.
  • Replace genuine work with AI-generated work while claiming it is original handcrafted or personally created work.
  • Mislead customers regarding the quality, scale, appearance, or availability of products or services.

6. Transparency

Where AI-generated images are used to illustrate concepts rather than actual products or services, users are encouraged to clearly identify them as illustrative or AI-generated.

7. Artists and Craftspeople

  • Images should accurately represent your genuine work.
  • AI-generated substitutes should not be presented as handmade creations.
  • Customers should not be misled regarding the originality or authorship of your work.

8. Photographers

Portfolio images should remain a fair representation of the photographer's own work and should not include work created by others or generated entirely by AI unless this is clearly disclosed.

9. Entertainers and Performers

Promotional images used by entertainers, musicians, performers, and event suppliers should accurately represent the performances, costumes, equipment, or services they actually provide.

10. Customer Expectations

  • Products.
  • Services.
  • Venues.
  • Performances.
  • Artwork.
  • Craftsmanship.
  • Equipment.
  • Experience.

11. Review by Look 4 Us

  • Request clarification.
  • Request replacement images.
  • Require amendments.
  • Add appropriate notices where suitable.
  • Remove the content.
  • Suspend the listing.
  • Suspend or terminate the user account for repeated or serious breaches.

12. Responsibility of Users

By uploading content, you confirm that:

  • The content is accurate.
  • The content is not misleading.
  • You own the necessary rights or permissions.
  • The content complies with all Look 4 Us policies.

13. Intellectual Property

The use of AI does not remove your responsibility to respect copyright and intellectual property rights. All uploaded content remains subject to the Look 4 Us Copyright & Image Usage Policy and Copyright Complaint Policy.

14. Enforcement

  • Removing images.
  • Editing listings where appropriate.
  • Issuing warnings.
  • Suspending listings.
  • Suspending user accounts.
  • Permanently removing users from the platform.

15. Changes to This Policy

Look 4 Us may update this AI & Edited Images Policy from time to time in response to technological developments, legal requirements, or operational needs.

16. Contact Us

If you have questions regarding this Policy or are unsure whether particular AI-generated or edited content complies with our requirements, please contact Look 4 Us using the contact information published on our Website.

15. Code of Conduct for Users

Effective Date: June 2026 · Last Updated: June 2026

This Code of Conduct sets out the standards of behaviour expected from everyone who uses the Look 4 Us website. By creating an account, publishing a listing, contacting another user, or using any part of the Website, you agree to comply with this Code of Conduct.

1. Our Values

  • Honesty
  • Professionalism
  • Respect
  • Fairness
  • Integrity
  • Inclusion
  • Courtesy
  • Transparency
  • Creativity
  • Trust

2. Respectful Behaviour

  • Harass another user.
  • Bully or intimidate anyone.
  • Threaten another person.
  • Abuse another user verbally or in writing.
  • Encourage harassment.
  • Target another person because of personal disagreements.

3. Equal Treatment

Discrimination based on characteristics protected by applicable law is not permitted. This includes discriminatory behaviour relating to, for example:

  • Race or ethnicity.
  • Nationality.
  • Religion or belief.
  • Disability.
  • Age.
  • Sex or gender.
  • Sexual orientation.
  • Gender identity.
  • Marital or family status.

4. Professional Language

  • Swearing directed at others.
  • Offensive language.
  • Obscene comments.
  • Hate speech.
  • Racist remarks.
  • Sexist remarks.
  • Homophobic or discriminatory language.
  • Personal insults.
  • Defamatory statements.
  • Abusive messages.

5. Honest Advertising

You must not:

  • Make false claims.
  • Misrepresent qualifications.
  • Publish misleading pricing.
  • Upload fake photographs.
  • Use stolen images.
  • Create fake customer reviews.
  • Pretend to represent another business.
  • Mislead customers regarding your experience or services.

6. Respect for Intellectual Property

You may only upload content that you own, have permission to use, or are legally entitled to publish. This applies to:

  • Photographs.
  • Artwork.
  • Logos.
  • Videos.
  • Music.
  • Written content.
  • Graphics.

7. Appropriate Content

  • Nudity.
  • Pornographic material.
  • Sexually explicit images.
  • Graphic violence.
  • Hate symbols.
  • Illegal content.
  • Offensive images.
  • Material promoting criminal activity.
  • Images intended to shock or offend.

8. Account Responsibilities

  • Keeping account details accurate.
  • Protecting login credentials.
  • Updating business information.
  • Maintaining accurate contact information.
  • Ensuring uploaded content remains current.
  • Complying with all Look 4 Us policies.

9. Fair Competition

Users must not:

  • Attempt to damage another advertiser's reputation.
  • Publish false reviews.
  • Create fake accounts.
  • Impersonate competitors.
  • Mislead customers regarding competing businesses.
  • Engage in unfair or deceptive business practices.

10. Privacy

You must not:

  • Publish another person's private information without permission.
  • Share confidential information unlawfully.
  • Collect personal information from other users without a lawful basis.
  • Use information obtained through Look 4 Us for unlawful purposes.

11. Illegal Activities

Look 4 Us must not be used to promote or facilitate unlawful activity. This includes, but is not limited to:

  • Fraud.
  • Theft.
  • Counterfeit goods.
  • Illegal drugs.
  • Money laundering.
  • Identity theft.
  • Scams.
  • Cybercrime.
  • Any activity prohibited by applicable law.

12. Reporting Concerns

  • A description of the issue.
  • Relevant screenshots or evidence where available.
  • The listing or account involved.
  • Any other helpful information.

13. Enforcement

  • Providing guidance.
  • Issuing a warning.
  • Requesting that content be amended or removed.
  • Removing listings.
  • Removing images.
  • Suspending advertising.
  • Restricting account access.
  • Permanently closing an account.
  • Refusing future registrations.

14. Appeals

  • Why you believe the decision should be reconsidered.
  • Any additional information or evidence you wish to provide.

15. Right to Remove Users

Look 4 Us reserves the absolute right, at its sole discretion, to remove, suspend, restrict, or permanently terminate any account, listing, advertisement, image, comment, or other content that we reasonably believe:

  • Breaches this Code of Conduct.
  • Breaches any Look 4 Us policy or Terms & Conditions.
  • Contains offensive or inappropriate material.
  • Includes nudity or sexually explicit content.
  • Uses abusive or discriminatory language.
  • Is misleading or fraudulent.
  • Infringes copyright or other legal rights.
  • Places other users or the Website at risk.
  • Is otherwise unsuitable for publication.

16. Changes to This Code

Look 4 Us may amend this Code of Conduct from time to time. Continued use of the Website after changes are published constitutes acceptance of the updated Code.

17. Contact Us

If you have any questions regarding this Code of Conduct or wish to report behaviour that may breach these standards, please contact Look 4 Us using the contact details published on our Website.

16. UK GDPR & Data Protection Notice

Effective Date: June 2026 · Last Updated: June 2026

This UK GDPR & Data Protection Notice explains how Look 4 Us collects, uses, stores, protects, and processes personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and other applicable UK data protection legislation.

1. Who We Are

Look 4 Us operates an online directory and advertising platform. For the purposes of UK data protection legislation, Look 4 Us is the Data Controller in relation to the personal data we collect directly from users.

2. Personal Data We Collect

Identity Information

  • Full name
  • Business name
  • Username
  • Job title
  • Business registration details (where applicable)

Contact Information

  • Email address
  • Telephone number
  • Business address
  • Postal address
  • Website address
  • Social media links

Account Information

  • Login credentials
  • Encrypted password
  • Account preferences
  • Subscription details
  • Listing information

Payment Information

Where payments are made, payment processing is generally handled by a secure third-party payment provider. Look 4 Us does not normally store full payment card details.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Website usage information
  • Log files
  • Cookie identifiers

Marketing Preferences

  • Email marketing preferences
  • Communication preferences
  • Cookie preferences
  • Newsletter subscriptions

3. How We Collect Information

  • Visit our Website.
  • Create an account.
  • Purchase advertising.
  • Submit a business listing.
  • Upload photographs or content.
  • Contact us.
  • Subscribe to newsletters.
  • Complete forms.
  • Participate in surveys.
  • Report content.
  • Use cookies or similar technologies.

4. Our Lawful Bases for Processing

Contract

  • Create your account.
  • Publish your listing.
  • Process payments.
  • Provide requested services.
  • Manage subscriptions.

Legitimate Interests

  • Improve the Website.
  • Prevent fraud.
  • Protect users.
  • Moderate content.
  • Respond to enquiries.
  • Improve customer service.
  • Maintain website security.

Legal Obligation

  • Court orders.
  • Tax obligations.
  • Regulatory requirements.
  • Law enforcement requests.
  • Data protection obligations.

Consent

  • Non-essential cookies.
  • Certain marketing communications.
  • Optional promotional activities.

5. How We Use Your Information

  • Operate the Website.
  • Manage your account.
  • Publish your listing.
  • Process payments.
  • Provide customer support.
  • Respond to enquiries.
  • Improve our services.
  • Prevent fraud.
  • Maintain security.
  • Send important account notifications.
  • Send marketing communications where permitted.
  • Comply with legal obligations.

6. Sharing Your Information

  • Payment service providers.
  • Website hosting providers.
  • Cloud service providers.
  • IT support providers.
  • Professional advisers.
  • Accountants.
  • Solicitors.
  • Regulatory authorities.
  • Law enforcement agencies where required by law.

We do not sell your personal information to third parties for their own marketing purposes.

7. International Transfers

Where personal data is transferred outside the United Kingdom, Look 4 Us will take appropriate steps to ensure that your information receives an adequate level of protection as required by applicable law.

8. Data Retention

  • Provide our services.
  • Maintain business records.
  • Resolve disputes.
  • Enforce our agreements.
  • Comply with legal obligations.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain processing activities.
  • Request transfer of your data to another provider where applicable.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the relevant supervisory authority.

10. Automated Decision-Making

Look 4 Us does not generally make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

11. Data Security

  • Secure website hosting.
  • SSL/TLS encryption.
  • Password encryption.
  • Access controls.
  • Security monitoring.
  • Regular software updates.
  • Firewalls where appropriate.
  • Secure backup procedures.

12. Children's Privacy

Look 4 Us is intended for users aged 18 years and over. We do not knowingly collect personal information from children without appropriate legal authority or parental consent where required by law.

13. Marketing Communications

  • New features.
  • Promotions.
  • Services.
  • Newsletters.
  • Business updates.

14. Cookies

Look 4 Us uses cookies and similar technologies to improve website functionality and user experience. Further information is available in our separate Cookie Policy.

15. Data Breaches

If a personal data breach occurs, Look 4 Us will investigate the incident promptly. Where required by law, we will notify:

  • The appropriate supervisory authority.
  • Affected individuals, where there is a high risk to their rights and freedoms.

16. Complaints

If you have concerns about how we process your personal information, we encourage you to contact us first so we can attempt to resolve the issue. You also have the right to lodge a complaint with the UK's supervisory authority for data protection if you believe your rights have been infringed.

17. Changes to This Notice

Look 4 Us may update this UK GDPR & Data Protection Notice from time to time to reflect changes in legal requirements, business practices, or our services.

18. Contact Us

If you have any questions about this Notice, wish to exercise your data protection rights, or would like further information about how Look 4 Us processes your personal information, please contact us using the contact details published on our Website.

We value your privacy

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